Deltennium Clips

ADP Payroll spend down by 32% per month

The Problem:

Deltennium Clips, a hair salon franchise operating 11 locations across Portland, Seattle, and Washington markets, was paying $1,677/month for ADP payroll services. The CEO and operations manager were consumed with day-to-day challenges—hiring, managing 11 locations, handling problems, and trying to grow. They had zero time to manage their ADP account, let alone catch price hikes, hidden fees, or inefficiencies.

What We Discovered:

Beyond the inflated pricing, ADP’s mistakes were creating operational nightmares. Garnishment errors and tax processing issues caused over-deductions tied to compliance problems—issues ADP was slow to fix or outright denied. These service failures created time drains, operational disruptions, cashflow problems, and compliance risk. We also found an underutilized recruitment feature they were overpaying for but rarely used.

The Results:

• Monthly spend reduced by 50%
• $19,645 saved over 3-year term
• Removed un-used costly features
• 5+ hours saved per week on managing payroll errors

The Lesson:

Multi-location businesses face a double burden: inflated vendor pricing and operational losses caused by vendor mistakes. Busy operators rarely have time to track billing errors, remove unused features, or challenge service failures that affect payroll accuracy and compliance. Vendors like ADP count on this — your dependency becomes their leverage. Expert vendor management not only reduces costs but also removes the hidden operational drain that wastes time and threatens compliance.

“CostFixers cut our ADP costs 32% across 11 locations and eliminated payroll errors that were killing our time.”

— Kathy Prater, Controller, Deltennium Clips